I work from discovery to delivery with a focus on metrics, technical feasibility, and consistency.
Experience in banking, e-commerce, AI (voice), and design systems.

Senior Product Designer

Hello, I am Fernanda Abarca.

I am a Senior Product Designer with 8+ years in digital products, with a strong background in finance and e-commerce.

I have worked on projects for Itaú, XP Inc., Banco Safra, AB InBev and Natura LATAM, collaborating with multidisciplinary teams in Portuguese, Spanish and English. ​​On a daily basis, I combine discovery, metrics and technical feasibility to design experiences that generate results — from complex flows to scalable design systems.

Open to opportunities as a Senior Product Designer with a path to Product Design Lead.

Purple paper plane icon flying along a dotted flight path loop, symbolizing email marketing and messaging.
Purple paper plane icon flying along a dotted flight path loop, symbolizing email marketing and messaging.

I define the problem clearly, align business objectives, and translate them into success criteria (e.g., success per journey, CSAT/NPS). ​​I leave with hypotheses, MVP scope, and a validation plan.

Metrics-driven discovery
Decisions with clear trade-offs

I work with product and engineering to unlock decisions and reduce risk. ​​I make it clear what you gain/lose (deadline, cost, complexity, quality) and prioritize viable solutions without losing the experience.

UX for critical journeys
Scale with Design System

I structure complex flows with information architecture and cognitive load reduction. ​​I deliver ready-to-implement screens and interactions, focusing on clarity, responsiveness, and accessibility.

I build and evolve design systems to accelerate delivery and maintain consistency. ​​I define guidelines, and governance to facilitate adoption by teams and sustain continuous product evolution.

How I work
Some recent projects

Payments B2C UX/UI

Sales cancellation
Journey sucess • benchmark (target time)

E-commerce Payments MVP UX/UI

Payment retry
11% financial return • R$1.44M in 10 days

Voice Interface AI Applied Research

AI voice assistant
Research applied to the conversational interface
Visual & Craft

Human in-The Loop AI Interface

Enterprise UI Kit

Travel Services Platform

Wearable Safety Ecosystem

Corporate Travel Management

Visual & Craft

Human in-The Loop AI Interface

Enterprise UI Kit

Travel Services Platform

Wearable Safety Ecosystem

Fernanda Abarca, 2026